School Operations Consulting
“She found $40,000 in Title I funds we were leaving on the table every year. I didn't even know we had a compliance gap until she mapped our whole workflow.”
Portrait of a charter network COO

Marcus Webb

COO · Brightway Charter Network, Phoenix AZ

School operations
rebuilt from the inside.

Priya Nair — Systems consultant for charter networks, district operations teams, and independent schools.

She walks into overwhelmed school offices and rewires the invisible systems — attendance workflows, enrollment pipelines, compliance calendars — so administrators stop firefighting and start leading.

80+

SCHOOLS SERVED

$2.1M

RECOVERED FUNDING

14 yrs

K-12 OPERATIONS

60-min · No pitch · Just clarity

01
ENROLLMENT

You have 200 applications. You'll enroll 140. Nobody knows why.

Most schools have an enrollment funnel that lives in three different spreadsheets, two people's inboxes, and the memory of whoever set it up three years ago. When that person leaves, the pipeline breaks silently.

We had families ghosting us between the interest form and the enrollment packet. Priya built us a 7-step pipeline with automated touchpoints. Our no-show rate dropped from 28% to 9% in one cycle.

Portrait of Tamara Osei, Enrollment Director at Horizon Charter Academy

Tamara Osei

Enrollment Director · Horizon Charter Academy, Atlanta GA

PRIYA'S METHODOLOGY

The Enrollment Pipeline Rebuild

01

Map every current touchpoint

Interview staff, pull email threads, trace what actually happens — not what the handbook says happens.

02

Find the drop-off points

Identify exactly where families disengage. Usually it's one friction point that nobody owns.

03

Build a documented, owned pipeline

Create a step-by-step workflow with named owners, timeline triggers, and a shared tracking system.

04

Train the team and hand it off

Run a 2-hour working session so the team can maintain it without you. Leave a process manual.

Average client recovers 15–40 students per enrollment cycle after pipeline rebuild.

Free 60-minute session

02
COMPLIANCE

The state audit is in six weeks. Your files are in three different systems.

Charter compliance doesn't fail because people don't care. It fails because deadlines live in someone's head, documentation is scattered, and nobody has a single source of truth. Until the auditor asks for it.

I inherited a compliance situation that had been deferred for two years. Priya came in, built a master calendar, organized our documentation system, and we passed the review with zero findings. First time ever.

Portrait of James Whitfield, Executive Director at Northside Community Charter

James Whitfield

Executive Director · Northside Community Charter, Detroit MI

PRIYA'S METHODOLOGY

The Compliance Calendar System

01

Audit the audit — find every deadline

Pull the state charter contract, federal grant requirements, and board calendar. Map every hard deadline for the next 18 months.

02

Assign every deadline an owner

Deadlines without owners don't get met. Every item gets a name, a backup name, and a 2-week advance reminder.

03

Build the documentation system

Create a folder structure that mirrors the audit checklist so you're always 48 hours from submission-ready.

04

Run a pre-audit self-check

Walk through the auditor's rubric before they do. Close gaps before they become findings.

Clients who implement the compliance calendar system pass their next audit with zero to two findings.

Free 60-minute session

03
STAFF ONBOARDING

Your new office manager starts Monday. Nothing is written down.

When institutional knowledge lives in one person and that person leaves, the school doesn't just lose an employee — it loses the operating system. The next hire starts from scratch. Every time.

Our office manager of 11 years retired and took everything with her. Priya spent two weeks documenting every process, built role-specific onboarding packets, and our new hire was fully functional in three weeks instead of three months.

Portrait of Yolanda Ferreira, Principal at St. Catherine's Academy

Yolanda Ferreira

Principal · St. Catherine's Academy, Sacramento CA

PRIYA'S METHODOLOGY

The Knowledge Transfer Protocol

01

Shadow and document everything

Follow current staff through every recurring task. Write it down as it happens — not from memory.

02

Build role-specific playbooks

One document per role: daily tasks, weekly tasks, monthly tasks, annual tasks, and emergency protocols.

03

Create a first-30-days onboarding map

New hires shouldn't have to ask what to do. They should have a clear map for every day of their first month.

04

Establish a living documentation practice

Set up a system so documentation updates itself when processes change — not just when someone leaves.

Schools with documented role playbooks onboard new staff 3× faster and retain institutional knowledge across transitions.

Free 60-minute session

WHAT ADMINISTRATORS SAY

Three weeks after our engagement, our enrollment pipeline was fully digital. We recovered 34 students who had dropped out of the process mid-application.

Portrait of Denise Okafor, Director of Operations at Compass Charter Schools

Denise Okafor

Director of Operations · Compass Charter Schools, Houston TX

We passed our state audit for the first time in four years. Priya built us a compliance calendar that anyone on the team could own — not just me.

Portrait of Rafael Soto, Head of School at Eastside Prep Academy

Rafael Soto

Head of School · Eastside Prep Academy, Chicago IL

READY TO START

Your systems can work
without you holding them together.

Book a 60-minute Systems Review. No pitch, no proposal — just a clear look at what's breaking and what to fix first.